Hard Reset via Recovery — ZTE Axon Pro
Optimized for Axon Pro (Android 5.1.1 (Lollipop), upgradable to 6.0 (Marshmallow))
Factory Reset from Settings — ZTE Axon Pro
Optimized for Axon Pro (Android 5.1.1 (Lollipop), upgradable to 6.0 (Marshmallow))
Enter Recovery Mode — ZTE Axon Pro
Optimized for Axon Pro (Android 5.1.1 (Lollipop), upgradable to 6.0 (Marshmallow))
FRP Bypass (Google Lock) — ZTE Axon Pro
Optimized for Axon Pro (Android 5.1.1 (Lollipop), upgradable to 6.0 (Marshmallow))
Why reset your ZTE Axon Pro?
A hard reset on the ZTE Axon Pro fixes boot loops, forgotten PINs and persistent lag. Using Volume Down + Power, you can access recovery mode and wipe the device back to factory condition. Always back up your data first, as a reset cannot be undone.
Frequently asked questions
Will a hard reset delete everything on my ZTE Axon Pro?
Yes. A hard reset (also called a factory reset) erases all apps, photos, messages, and accounts, returning the ZTE Axon Pro to its out-of-box state. Back up anything you want to keep before starting.
Does resetting the ZTE Axon Pro remove the SIM lock or carrier lock?
No. A hard or factory reset only clears data and settings — it doesn't remove a carrier/SIM lock, which is tied to the device's IMEI at the network level. You'd need to contact your carrier for an unlock.
How long does a factory reset take on the ZTE Axon Pro?
Typically a few minutes, though it can take longer on older or heavily used devices as more stored data has to be wiped.
Will I need my Google account password after resetting the ZTE Axon Pro?
Yes, if Factory Reset Protection (FRP) is enabled. Android (and HarmonyOS 2.x devices with Google services) will ask for the last signed-in Google account after a reset — make sure you know that password first.
Does my ZTE Axon Pro have a hard reset button?
Not a single dedicated button — the ZTE Axon Pro uses a button combination instead of one labeled "reset." See the Hard Reset section above for the exact keys to press.
How do I format my ZTE Axon Pro?
"Formatting" and "factory resetting" mean the same thing for the ZTE Axon Pro — both erase all data and restore default settings. Use whichever method above matches your situation.
How do I reset my ZTE Axon Pro?
Use the Hard Reset method above if your ZTE Axon Pro is frozen or won't respond, or the Factory Reset method if the screen still works normally — both are covered step by step on this page.