Hard Reset via Recovery — ZTE Axon Max
Optimized for Axon Max (Android 5.1 (Lollipop))
Factory Reset from Settings — ZTE Axon Max
Optimized for Axon Max (Android 5.1 (Lollipop))
Enter Recovery Mode — ZTE Axon Max
Optimized for Axon Max (Android 5.1 (Lollipop))
FRP Bypass (Google Lock) — ZTE Axon Max
Optimized for Axon Max (Android 5.1 (Lollipop))
Why reset your ZTE Axon Max?
A hard reset on the ZTE Axon Max fixes boot loops, forgotten PINs and persistent lag. Using Volume Down + Power, you can access recovery mode and wipe the device back to factory condition. Always back up your data first, as a reset cannot be undone.
Frequently asked questions
Will a hard reset delete everything on my ZTE Axon Max?
Yes. A hard reset (also called a factory reset) erases all apps, photos, messages, and accounts, returning the ZTE Axon Max to its out-of-box state. Back up anything you want to keep before starting.
Does resetting the ZTE Axon Max remove the SIM lock or carrier lock?
No. A hard or factory reset only clears data and settings — it doesn't remove a carrier/SIM lock, which is tied to the device's IMEI at the network level. You'd need to contact your carrier for an unlock.
How long does a factory reset take on the ZTE Axon Max?
Typically a few minutes, though it can take longer on older or heavily used devices as more stored data has to be wiped.
Will I need my Google account password after resetting the ZTE Axon Max?
Yes, if Factory Reset Protection (FRP) is enabled. Android (and HarmonyOS 2.x devices with Google services) will ask for the last signed-in Google account after a reset — make sure you know that password first.
What is recovery mode on my ZTE Axon Max?
Recovery mode is a stripped-down menu outside the normal operating system, used to wipe data or apply updates when the ZTE Axon Max won't boot normally. See the Enter Recovery Mode section above for how to reach it on this device.
How do I reset my ZTE Axon Max?
Use the Hard Reset method above if your ZTE Axon Max is frozen or won't respond, or the Factory Reset method if the screen still works normally — both are covered step by step on this page.
How do I format my ZTE Axon Max?
"Formatting" and "factory resetting" mean the same thing for the ZTE Axon Max — both erase all data and restore default settings. Use whichever method above matches your situation.