Factory Reset from Settings — Jolla Jolla
Optimized for Jolla (Sailfish 1, upgradable to 2.0)
Enter Recovery Mode — Jolla Jolla
Optimized for Jolla (Sailfish 1, upgradable to 2.0)
Lock Screen / Reset Notes — Jolla Jolla
Optimized for Jolla (Sailfish 1, upgradable to 2.0)
Why reset your Jolla Jolla?
A hard reset on the Jolla Jolla fixes boot loops, forgotten PINs and persistent lag. The method above will wipe the device back to factory condition. Always back up your data first, as a reset cannot be undone.
Frequently asked questions
Will a hard reset delete everything on my Jolla Jolla?
Yes. A hard reset (also called a factory reset) erases all apps, photos, messages, and accounts, returning the Jolla Jolla to its out-of-box state. Back up anything you want to keep before starting.
Does resetting the Jolla Jolla remove the SIM lock or carrier lock?
No. A hard or factory reset only clears data and settings — it doesn't remove a carrier/SIM lock, which is tied to the device's IMEI at the network level. You'd need to contact your carrier for an unlock.
How long does a factory reset take on the Jolla Jolla?
Typically a few minutes, though it can take longer on older or heavily used devices as more stored data has to be wiped.
Does the Jolla Jolla lock to an account after a reset?
Usually not — Factory Reset Protection (FRP) and Activation Lock are Android and iOS features. Most other platforms, including this device's, don't add an account lock after a reset.
Does my Jolla Jolla have a hard reset button?
No — the Jolla Jolla doesn't have a dedicated hard reset button or button combination. Use the Factory Reset method above instead.
What is recovery mode on my Jolla Jolla?
Recovery mode is a stripped-down menu outside the normal operating system, used to wipe data or apply updates when the Jolla Jolla won't boot normally. See the Enter Recovery Mode section above for how to reach it on this device.
How do I reset my Jolla Jolla?
Use the Factory Reset method above — the Jolla Jolla doesn't have a separate hardware hard-reset combination, so this is the method that applies.