Hard Reset via Recovery — BlackBerry Priv
Optimized for Priv (Android 5.1.1 (Lollipop), upgradable to 6.0.1 (Marshmallow))
Factory Reset from Settings — BlackBerry Priv
Optimized for Priv (Android 5.1.1 (Lollipop), upgradable to 6.0.1 (Marshmallow))
Enter Recovery Mode — BlackBerry Priv
Optimized for Priv (Android 5.1.1 (Lollipop), upgradable to 6.0.1 (Marshmallow))
FRP Bypass (Google Lock) — BlackBerry Priv
Optimized for Priv (Android 5.1.1 (Lollipop), upgradable to 6.0.1 (Marshmallow))
Why reset your BlackBerry Priv?
A hard reset on the BlackBerry Priv fixes boot loops, forgotten PINs and persistent lag. The method above will wipe the device back to factory condition. Always back up your data first, as a reset cannot be undone.
Frequently asked questions
Will a hard reset delete everything on my BlackBerry Priv?
Yes. A hard reset (also called a factory reset) erases all apps, photos, messages, and accounts, returning the BlackBerry Priv to its out-of-box state. Back up anything you want to keep before starting.
Does resetting the BlackBerry Priv remove the SIM lock or carrier lock?
No. A hard or factory reset only clears data and settings — it doesn't remove a carrier/SIM lock, which is tied to the device's IMEI at the network level. You'd need to contact your carrier for an unlock.
How long does a factory reset take on the BlackBerry Priv?
Typically a few minutes, though it can take longer on older or heavily used devices as more stored data has to be wiped.
Will I need my Google account password after resetting the BlackBerry Priv?
Yes, if Factory Reset Protection (FRP) is enabled. Android (and HarmonyOS 2.x devices with Google services) will ask for the last signed-in Google account after a reset — make sure you know that password first.
Can I factory reset my BlackBerry Priv without the password?
Yes — resetting through recovery mode doesn't require your lock screen password, since it bypasses the login screen entirely. That said, Factory Reset Protection may still ask for your Google account credentials afterward as an anti-theft measure.
Does my BlackBerry Priv have a hard reset button?
Not a single dedicated button — the BlackBerry Priv uses a button combination instead of one labeled "reset." See the Hard Reset section above for the exact keys to press.
How do I format my BlackBerry Priv?
"Formatting" and "factory resetting" mean the same thing for the BlackBerry Priv — both erase all data and restore default settings. Use whichever method above matches your situation.