Hard Reset via Recovery — BlackBerry Keyone
Optimized for Keyone (Android 7.1 (Nougat), upgradable to Android 8.1 (Oreo))
Factory Reset from Settings — BlackBerry Keyone
Optimized for Keyone (Android 7.1 (Nougat), upgradable to Android 8.1 (Oreo))
Enter Recovery Mode — BlackBerry Keyone
Optimized for Keyone (Android 7.1 (Nougat), upgradable to Android 8.1 (Oreo))
FRP Bypass (Google Lock) — BlackBerry Keyone
Optimized for Keyone (Android 7.1 (Nougat), upgradable to Android 8.1 (Oreo))
Why reset your BlackBerry Keyone?
A hard reset on the BlackBerry Keyone fixes boot loops, forgotten PINs and persistent lag. The method above will wipe the device back to factory condition. Always back up your data first, as a reset cannot be undone.
Frequently asked questions
Will a hard reset delete everything on my BlackBerry Keyone?
Yes. A hard reset (also called a factory reset) erases all apps, photos, messages, and accounts, returning the BlackBerry Keyone to its out-of-box state. Back up anything you want to keep before starting.
Does resetting the BlackBerry Keyone remove the SIM lock or carrier lock?
No. A hard or factory reset only clears data and settings — it doesn't remove a carrier/SIM lock, which is tied to the device's IMEI at the network level. You'd need to contact your carrier for an unlock.
How long does a factory reset take on the BlackBerry Keyone?
Typically a few minutes, though it can take longer on older or heavily used devices as more stored data has to be wiped.
Will I need my Google account password after resetting the BlackBerry Keyone?
Yes, if Factory Reset Protection (FRP) is enabled. Android (and HarmonyOS 2.x devices with Google services) will ask for the last signed-in Google account after a reset — make sure you know that password first.
What is recovery mode on my BlackBerry Keyone?
Recovery mode is a stripped-down menu outside the normal operating system, used to wipe data or apply updates when the BlackBerry Keyone won't boot normally. See the Enter Recovery Mode section above for how to reach it on this device.
How do I format my BlackBerry Keyone?
"Formatting" and "factory resetting" mean the same thing for the BlackBerry Keyone — both erase all data and restore default settings. Use whichever method above matches your situation.
Does my BlackBerry Keyone have a hard reset button?
Not a single dedicated button — the BlackBerry Keyone uses a button combination instead of one labeled "reset." See the Hard Reset section above for the exact keys to press.