Z
ZTE Score
Reset & recovery guide · Phone · Android 2.3.4 (Gingerbread)
Phone

ZTE Score — Hard Reset, Factory Reset & Recovery Mode Guide

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Hard Reset via Recovery — ZTE Score

Optimized for Score (Android 2.3.4 (Gingerbread))

⚠️ A hard reset erases ALL data (apps, photos, accounts). Back up first.
1
Power off your ZTE Score.
2
Hold Volume Down + Power until the Fastboot screen appears.
3
Navigate to "Recovery mode" and press Power.
4
If you see "No command", hold Power and tap Volume Up.
5
Select "Wipe data/factory reset" and confirm.
6
Choose "Reboot system now" to finish the hard reset.
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Factory Reset from Settings — ZTE Score

Optimized for Score (Android 2.3.4 (Gingerbread))

⚠️ Permanently deletes personal data. Make sure backups are saved.
1
Open Settings on your ZTE Score.
2
Go to "System" then "Reset options".
3
Tap "Erase all data (factory reset)".
4
Confirm your screen lock.
5
Tap "Erase all data" to begin the factory reset.
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Enter Recovery Mode — ZTE Score

Optimized for Score (Android 2.3.4 (Gingerbread))

✅ Safe to enter — this does not erase any data.
1
Power off your ZTE Score.
2
Press and hold Volume Down + Power for 5–7 seconds.
3
Release when the Recovery Mode screen appears.
4
Use Volume buttons to navigate and Power to select.
5
To exit safely, select "Reboot system now" — no data is lost.
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FRP Bypass (Google Lock) — ZTE Score

Optimized for Score (Android 2.3.4 (Gingerbread))

For legal owners only. Do not use on lost or stolen devices.
1
⚠️ Legitimate owners only — you must own this ZTE Score.
2
On the Google verification screen, connect to Wi-Fi.
3
Tap "Forgot password?" and attempt recovery via email or phone.
4
Visit google.com/accounts/recovery from a computer.
5
After recovering access, sign in on your ZTE Score.
6
Complete device setup — FRP verification cleared.

Why reset your ZTE Score?

A hard reset on the ZTE Score fixes boot loops, forgotten PINs and persistent lag. Using Volume Down + Power, you can access recovery mode and wipe the device back to factory condition. Always back up your data first, as a reset cannot be undone.

Frequently asked questions

Will a hard reset delete everything on my ZTE Score?

Yes. A hard reset (also called a factory reset) erases all apps, photos, messages, and accounts, returning the ZTE Score to its out-of-box state. Back up anything you want to keep before starting.

Does resetting the ZTE Score remove the SIM lock or carrier lock?

No. A hard or factory reset only clears data and settings — it doesn't remove a carrier/SIM lock, which is tied to the device's IMEI at the network level. You'd need to contact your carrier for an unlock.

How long does a factory reset take on the ZTE Score?

Typically a few minutes, though it can take longer on older or heavily used devices as more stored data has to be wiped.

Will I need my Google account password after resetting the ZTE Score?

Yes, if Factory Reset Protection (FRP) is enabled. Android (and HarmonyOS 2.x devices with Google services) will ask for the last signed-in Google account after a reset — make sure you know that password first.

What is recovery mode on my ZTE Score?

Recovery mode is a stripped-down menu outside the normal operating system, used to wipe data or apply updates when the ZTE Score won't boot normally. See the Enter Recovery Mode section above for how to reach it on this device.

Can I factory reset my ZTE Score without the password?

Yes — resetting through recovery mode doesn't require your lock screen password, since it bypasses the login screen entirely. That said, Factory Reset Protection may still ask for your Google account credentials afterward as an anti-theft measure.

Does my ZTE Score have a hard reset button?

Not a single dedicated button — the ZTE Score uses a button combination instead of one labeled "reset." See the Hard Reset section above for the exact keys to press.