Z
ZTE Axon 10 Pro
Reset & recovery guide · Phone · Android 9.0 (Pie), upgradable to Android 10, MiFavor 10.0
Phone

ZTE Axon 10 Pro — Hard Reset, Factory Reset & Recovery Mode Guide

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Hard Reset via Recovery — ZTE Axon 10 Pro

Optimized for Axon 10 Pro (Android 9.0 (Pie), upgradable to Android 10, MiFavor 10.0)

⚠️ A hard reset erases ALL data (apps, photos, accounts). Back up first.
1
Power off your ZTE Axon 10 Pro.
2
Hold Volume Down + Power until the Fastboot screen appears.
3
Navigate to "Recovery mode" and press Power.
4
If you see "No command", hold Power and tap Volume Up.
5
Select "Wipe data/factory reset" and confirm.
6
Choose "Reboot system now" to finish the hard reset.
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Factory Reset from Settings — ZTE Axon 10 Pro

Optimized for Axon 10 Pro (Android 9.0 (Pie), upgradable to Android 10, MiFavor 10.0)

⚠️ Permanently deletes personal data. Make sure backups are saved.
1
Open Settings on your ZTE Axon 10 Pro.
2
Go to "System" then "Reset options".
3
Tap "Erase all data (factory reset)".
4
Confirm your screen lock.
5
Tap "Erase all data" to begin the factory reset.
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Enter Recovery Mode — ZTE Axon 10 Pro

Optimized for Axon 10 Pro (Android 9.0 (Pie), upgradable to Android 10, MiFavor 10.0)

✅ Safe to enter — this does not erase any data.
1
Power off your ZTE Axon 10 Pro.
2
Press and hold Volume Down + Power for 5–7 seconds.
3
Release when the Recovery Mode screen appears.
4
Use Volume buttons to navigate and Power to select.
5
To exit safely, select "Reboot system now" — no data is lost.
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FRP Bypass (Google Lock) — ZTE Axon 10 Pro

Optimized for Axon 10 Pro (Android 9.0 (Pie), upgradable to Android 10, MiFavor 10.0)

For legal owners only. Do not use on lost or stolen devices.
1
⚠️ Legitimate owners only — you must own this ZTE Axon 10 Pro.
2
On the Google verification screen, connect to Wi-Fi.
3
Tap "Forgot password?" and attempt recovery via email or phone.
4
Visit google.com/accounts/recovery from a computer.
5
After recovering access, sign in on your ZTE Axon 10 Pro.
6
Complete device setup — FRP verification cleared.

Why reset your ZTE Axon 10 Pro?

A hard reset on the ZTE Axon 10 Pro fixes boot loops, forgotten PINs and persistent lag. Using Volume Down + Power, you can access recovery mode and wipe the device back to factory condition. Always back up your data first, as a reset cannot be undone.

Frequently asked questions

Will a hard reset delete everything on my ZTE Axon 10 Pro?

Yes. A hard reset (also called a factory reset) erases all apps, photos, messages, and accounts, returning the ZTE Axon 10 Pro to its out-of-box state. Back up anything you want to keep before starting.

Does resetting the ZTE Axon 10 Pro remove the SIM lock or carrier lock?

No. A hard or factory reset only clears data and settings — it doesn't remove a carrier/SIM lock, which is tied to the device's IMEI at the network level. You'd need to contact your carrier for an unlock.

How long does a factory reset take on the ZTE Axon 10 Pro?

Typically a few minutes, though it can take longer on older or heavily used devices as more stored data has to be wiped.

Will I need my Google account password after resetting the ZTE Axon 10 Pro?

Yes, if Factory Reset Protection (FRP) is enabled. Android (and HarmonyOS 2.x devices with Google services) will ask for the last signed-in Google account after a reset — make sure you know that password first.

Does my ZTE Axon 10 Pro have a hard reset button?

Not a single dedicated button — the ZTE Axon 10 Pro uses a button combination instead of one labeled "reset." See the Hard Reset section above for the exact keys to press.

How do I format my ZTE Axon 10 Pro?

"Formatting" and "factory resetting" mean the same thing for the ZTE Axon 10 Pro — both erase all data and restore default settings. Use whichever method above matches your situation.

How do I reset my ZTE Axon 10 Pro?

Use the Hard Reset method above if your ZTE Axon 10 Pro is frozen or won't respond, or the Factory Reset method if the screen still works normally — both are covered step by step on this page.