Hard Reset via Recovery — XOLO Prime
Optimized for Prime (Android 5.0 (Lollipop))
Factory Reset from Settings — XOLO Prime
Optimized for Prime (Android 5.0 (Lollipop))
Enter Recovery Mode — XOLO Prime
Optimized for Prime (Android 5.0 (Lollipop))
FRP Bypass (Google Lock) — XOLO Prime
Optimized for Prime (Android 5.0 (Lollipop))
Why reset your XOLO Prime?
A hard reset on the XOLO Prime fixes boot loops, forgotten PINs and persistent lag. The method above will wipe the device back to factory condition. Always back up your data first, as a reset cannot be undone.
Frequently asked questions
Will a hard reset delete everything on my XOLO Prime?
Yes. A hard reset (also called a factory reset) erases all apps, photos, messages, and accounts, returning the XOLO Prime to its out-of-box state. Back up anything you want to keep before starting.
Does resetting the XOLO Prime remove the SIM lock or carrier lock?
No. A hard or factory reset only clears data and settings — it doesn't remove a carrier/SIM lock, which is tied to the device's IMEI at the network level. You'd need to contact your carrier for an unlock.
How long does a factory reset take on the XOLO Prime?
Typically a few minutes, though it can take longer on older or heavily used devices as more stored data has to be wiped.
Will I need my Google account password after resetting the XOLO Prime?
Yes, if Factory Reset Protection (FRP) is enabled. Android (and HarmonyOS 2.x devices with Google services) will ask for the last signed-in Google account after a reset — make sure you know that password first.
Can I factory reset my XOLO Prime without the password?
Yes — resetting through recovery mode doesn't require your lock screen password, since it bypasses the login screen entirely. That said, Factory Reset Protection may still ask for your Google account credentials afterward as an anti-theft measure.
Does my XOLO Prime have a hard reset button?
Not a single dedicated button — the XOLO Prime uses a button combination instead of one labeled "reset." See the Hard Reset section above for the exact keys to press.
How do I format my XOLO Prime?
"Formatting" and "factory resetting" mean the same thing for the XOLO Prime — both erase all data and restore default settings. Use whichever method above matches your situation.