Hard Reset via Recovery — vivo Z5i
Optimized for Z5i (Android 9.0 (Pie), Funtouch 9.2)
Factory Reset from Settings — vivo Z5i
Optimized for Z5i (Android 9.0 (Pie), Funtouch 9.2)
Enter Recovery Mode — vivo Z5i
Optimized for Z5i (Android 9.0 (Pie), Funtouch 9.2)
FRP Bypass (Google Lock) — vivo Z5i
Optimized for Z5i (Android 9.0 (Pie), Funtouch 9.2)
Why reset your vivo Z5i?
A hard reset on the vivo Z5i fixes boot loops, forgotten PINs and persistent lag. The method above will wipe the device back to factory condition. Always back up your data first, as a reset cannot be undone.
Frequently asked questions
Will a hard reset delete everything on my vivo Z5i?
Yes. A hard reset (also called a factory reset) erases all apps, photos, messages, and accounts, returning the vivo Z5i to its out-of-box state. Back up anything you want to keep before starting.
Does resetting the vivo Z5i remove the SIM lock or carrier lock?
No. A hard or factory reset only clears data and settings — it doesn't remove a carrier/SIM lock, which is tied to the device's IMEI at the network level. You'd need to contact your carrier for an unlock.
How long does a factory reset take on the vivo Z5i?
Typically a few minutes, though it can take longer on older or heavily used devices as more stored data has to be wiped.
Will I need my Google account password after resetting the vivo Z5i?
Yes, if Factory Reset Protection (FRP) is enabled. Android (and HarmonyOS 2.x devices with Google services) will ask for the last signed-in Google account after a reset — make sure you know that password first.
Does my vivo Z5i have a hard reset button?
Not a single dedicated button — the vivo Z5i uses a button combination instead of one labeled "reset." See the Hard Reset section above for the exact keys to press.
How do I reset my vivo Z5i?
Use the Hard Reset method above if your vivo Z5i is frozen or won't respond, or the Factory Reset method if the screen still works normally — both are covered step by step on this page.
What is recovery mode on my vivo Z5i?
Recovery mode is a stripped-down menu outside the normal operating system, used to wipe data or apply updates when the vivo Z5i won't boot normally. See the Enter Recovery Mode section above for how to reach it on this device.