S
Sony Xperia Z5 Premium
Reset & recovery guide · Phone · Android 5.1.1 (Lollipop), upgradable to 7.0 (Nougat)
Phone

Sony Xperia Z5 Premium — Hard Reset, Factory Reset & Recovery Mode Guide

🔧

Hard Reset via Recovery — Sony Xperia Z5 Premium

Optimized for Xperia Z5 Premium (Android 5.1.1 (Lollipop), upgradable to 7.0 (Nougat))

⚠️ A hard reset erases ALL data (apps, photos, accounts). Back up first.
1
Turn off your Sony Xperia Z5 Premium.
2
Press and hold Volume Up + Power for 5–7 seconds until the Sony logo appears, then release Power but keep holding Volume Up until the recovery menu loads.
3
Sony's exact combo varies more than most Android brands, and some Xperia models don't ship with a button-accessible recovery menu at all. If the buttons don't respond within 10-15 seconds, try Volume Down + Power instead, or use Sony's free Xperia Companion software on a PC (Software repair option) as the officially documented fallback.
4
Use the Volume keys to select "Wipe data/factory reset".
5
Press Power, then confirm "Yes — delete all user data".
6
After the wipe, select "Reboot system now" — hard reset complete.
📱

Factory Reset from Settings — Sony Xperia Z5 Premium

Optimized for Xperia Z5 Premium (Android 5.1.1 (Lollipop), upgradable to 7.0 (Nougat))

⚠️ Permanently deletes personal data. Make sure backups are saved.
1
Open Settings on your Sony Xperia Z5 Premium.
2
Go to "System" then "Reset options".
3
Tap "Erase all data (factory reset)".
4
Confirm your screen lock.
5
Tap "Erase all data" to begin the factory reset.
🛠️

Enter Recovery Mode — Sony Xperia Z5 Premium

Optimized for Xperia Z5 Premium (Android 5.1.1 (Lollipop), upgradable to 7.0 (Nougat))

✅ Safe to enter — this does not erase any data.
1
Power off your Sony Xperia Z5 Premium.
2
Press and hold Volume Up + Power for 5–7 seconds until the Sony logo appears, then release Power but keep holding Volume Up.
3
Sony's exact combo varies more than most Android brands, and some Xperia models don't ship with a button-accessible recovery menu at all. If the buttons don't respond within 10-15 seconds, try Volume Down + Power instead, or use Sony's free Xperia Companion software on a PC (Software repair option) as the officially documented fallback.
4
Use Volume buttons to navigate and Power to select.
5
To exit safely, select "Reboot system now" — no data is lost.
🔓

FRP Bypass (Google Lock) — Sony Xperia Z5 Premium

Optimized for Xperia Z5 Premium (Android 5.1.1 (Lollipop), upgradable to 7.0 (Nougat))

For legal owners only. Do not use on lost or stolen devices.
1
⚠️ Legitimate owners only — you must own this Sony Xperia Z5 Premium.
2
On the Google verification screen, connect to Wi-Fi.
3
Tap "Forgot password?" and attempt recovery via email or phone.
4
Visit google.com/accounts/recovery from a computer.
5
After recovering access, sign in on your Sony Xperia Z5 Premium.
6
Complete device setup — FRP verification cleared.

Why reset your Sony Xperia Z5 Premium?

A hard reset on the Sony Xperia Z5 Premium fixes boot loops, forgotten PINs and persistent lag. The method above will wipe the device back to factory condition. Always back up your data first, as a reset cannot be undone.

Frequently asked questions

Will a hard reset delete everything on my Sony Xperia Z5 Premium?

Yes. A hard reset (also called a factory reset) erases all apps, photos, messages, and accounts, returning the Sony Xperia Z5 Premium to its out-of-box state. Back up anything you want to keep before starting.

Does resetting the Sony Xperia Z5 Premium remove the SIM lock or carrier lock?

No. A hard or factory reset only clears data and settings — it doesn't remove a carrier/SIM lock, which is tied to the device's IMEI at the network level. You'd need to contact your carrier for an unlock.

How long does a factory reset take on the Sony Xperia Z5 Premium?

Typically a few minutes, though it can take longer on older or heavily used devices as more stored data has to be wiped.

Will I need my Google account password after resetting the Sony Xperia Z5 Premium?

Yes, if Factory Reset Protection (FRP) is enabled. Android (and HarmonyOS 2.x devices with Google services) will ask for the last signed-in Google account after a reset — make sure you know that password first.

How do I reset my Sony Xperia Z5 Premium?

Use the Hard Reset method above if your Sony Xperia Z5 Premium is frozen or won't respond, or the Factory Reset method if the screen still works normally — both are covered step by step on this page.

How do I format my Sony Xperia Z5 Premium?

"Formatting" and "factory resetting" mean the same thing for the Sony Xperia Z5 Premium — both erase all data and restore default settings. Use whichever method above matches your situation.

Does my Sony Xperia Z5 Premium have a hard reset button?

Not a single dedicated button — the Sony Xperia Z5 Premium uses a button combination instead of one labeled "reset." See the Hard Reset section above for the exact keys to press.

Other Sony reset guides

Sony Xperia Z5 Premium DualSony Xperia C4Sony Xperia C5 UltraSony Xperia C5 Ultra DualSony Xperia E1 IISony Xperia E4