S
Sony Xperia XZs
Reset & recovery guide · Phone · Android 7.1 (Nougat), upgradable to Android 8.0 (Oreo)
Phone

Sony Xperia XZs — Hard Reset, Factory Reset & Recovery Mode Guide

🔧

Hard Reset via Recovery — Sony Xperia XZs

Optimized for Xperia XZs (Android 7.1 (Nougat), upgradable to Android 8.0 (Oreo))

⚠️ A hard reset erases ALL data (apps, photos, accounts). Back up first.
1
Turn off your Sony Xperia XZs.
2
Press and hold Volume Up + Power for 5–7 seconds until the Sony logo appears, then release Power but keep holding Volume Up until the recovery menu loads.
3
Sony's exact combo varies more than most Android brands, and some Xperia models don't ship with a button-accessible recovery menu at all. If the buttons don't respond within 10-15 seconds, try Volume Down + Power instead, or use Sony's free Xperia Companion software on a PC (Software repair option) as the officially documented fallback.
4
Use the Volume keys to select "Wipe data/factory reset".
5
Press Power, then confirm "Yes — delete all user data".
6
After the wipe, select "Reboot system now" — hard reset complete.
📱

Factory Reset from Settings — Sony Xperia XZs

Optimized for Xperia XZs (Android 7.1 (Nougat), upgradable to Android 8.0 (Oreo))

⚠️ Permanently deletes personal data. Make sure backups are saved.
1
Open Settings on your Sony Xperia XZs.
2
Go to "System" then "Reset options".
3
Tap "Erase all data (factory reset)".
4
Confirm your screen lock.
5
Tap "Erase all data" to begin the factory reset.
🛠️

Enter Recovery Mode — Sony Xperia XZs

Optimized for Xperia XZs (Android 7.1 (Nougat), upgradable to Android 8.0 (Oreo))

✅ Safe to enter — this does not erase any data.
1
Power off your Sony Xperia XZs.
2
Press and hold Volume Up + Power for 5–7 seconds until the Sony logo appears, then release Power but keep holding Volume Up.
3
Sony's exact combo varies more than most Android brands, and some Xperia models don't ship with a button-accessible recovery menu at all. If the buttons don't respond within 10-15 seconds, try Volume Down + Power instead, or use Sony's free Xperia Companion software on a PC (Software repair option) as the officially documented fallback.
4
Use Volume buttons to navigate and Power to select.
5
To exit safely, select "Reboot system now" — no data is lost.
🔓

FRP Bypass (Google Lock) — Sony Xperia XZs

Optimized for Xperia XZs (Android 7.1 (Nougat), upgradable to Android 8.0 (Oreo))

For legal owners only. Do not use on lost or stolen devices.
1
⚠️ Legitimate owners only — you must own this Sony Xperia XZs.
2
On the Google verification screen, connect to Wi-Fi.
3
Tap "Forgot password?" and attempt recovery via email or phone.
4
Visit google.com/accounts/recovery from a computer.
5
After recovering access, sign in on your Sony Xperia XZs.
6
Complete device setup — FRP verification cleared.

Why reset your Sony Xperia XZs?

A hard reset on the Sony Xperia XZs fixes boot loops, forgotten PINs and persistent lag. The method above will wipe the device back to factory condition. Always back up your data first, as a reset cannot be undone.

Frequently asked questions

Will a hard reset delete everything on my Sony Xperia XZs?

Yes. A hard reset (also called a factory reset) erases all apps, photos, messages, and accounts, returning the Sony Xperia XZs to its out-of-box state. Back up anything you want to keep before starting.

Does resetting the Sony Xperia XZs remove the SIM lock or carrier lock?

No. A hard or factory reset only clears data and settings — it doesn't remove a carrier/SIM lock, which is tied to the device's IMEI at the network level. You'd need to contact your carrier for an unlock.

How long does a factory reset take on the Sony Xperia XZs?

Typically a few minutes, though it can take longer on older or heavily used devices as more stored data has to be wiped.

Will I need my Google account password after resetting the Sony Xperia XZs?

Yes, if Factory Reset Protection (FRP) is enabled. Android (and HarmonyOS 2.x devices with Google services) will ask for the last signed-in Google account after a reset — make sure you know that password first.

What is recovery mode on my Sony Xperia XZs?

Recovery mode is a stripped-down menu outside the normal operating system, used to wipe data or apply updates when the Sony Xperia XZs won't boot normally. See the Enter Recovery Mode section above for how to reach it on this device.

How do I format my Sony Xperia XZs?

"Formatting" and "factory resetting" mean the same thing for the Sony Xperia XZs — both erase all data and restore default settings. Use whichever method above matches your situation.

Does my Sony Xperia XZs have a hard reset button?

Not a single dedicated button — the Sony Xperia XZs uses a button combination instead of one labeled "reset." See the Hard Reset section above for the exact keys to press.

Other Sony reset guides

Sony Xperia L1Sony Xperia R1 (Plus)Sony Xperia XA1 PlusSony Xperia XZ PremiumSony Xperia XZ1Sony Xperia XZ1 Compact