Hard Reset via Recovery — Sony Xperia XZ2
Optimized for Xperia XZ2 (Android 8.0 (Oreo), upgradable to Android 10)
Factory Reset from Settings — Sony Xperia XZ2
Optimized for Xperia XZ2 (Android 8.0 (Oreo), upgradable to Android 10)
Enter Recovery Mode — Sony Xperia XZ2
Optimized for Xperia XZ2 (Android 8.0 (Oreo), upgradable to Android 10)
FRP Bypass (Google Lock) — Sony Xperia XZ2
Optimized for Xperia XZ2 (Android 8.0 (Oreo), upgradable to Android 10)
Why reset your Sony Xperia XZ2?
A hard reset on the Sony Xperia XZ2 fixes boot loops, forgotten PINs and persistent lag. The method above will wipe the device back to factory condition. Always back up your data first, as a reset cannot be undone.
Frequently asked questions
Will a hard reset delete everything on my Sony Xperia XZ2?
Yes. A hard reset (also called a factory reset) erases all apps, photos, messages, and accounts, returning the Sony Xperia XZ2 to its out-of-box state. Back up anything you want to keep before starting.
Does resetting the Sony Xperia XZ2 remove the SIM lock or carrier lock?
No. A hard or factory reset only clears data and settings — it doesn't remove a carrier/SIM lock, which is tied to the device's IMEI at the network level. You'd need to contact your carrier for an unlock.
How long does a factory reset take on the Sony Xperia XZ2?
Typically a few minutes, though it can take longer on older or heavily used devices as more stored data has to be wiped.
Will I need my Google account password after resetting the Sony Xperia XZ2?
Yes, if Factory Reset Protection (FRP) is enabled. Android (and HarmonyOS 2.x devices with Google services) will ask for the last signed-in Google account after a reset — make sure you know that password first.
Does my Sony Xperia XZ2 have a hard reset button?
Not a single dedicated button — the Sony Xperia XZ2 uses a button combination instead of one labeled "reset." See the Hard Reset section above for the exact keys to press.
Can I factory reset my Sony Xperia XZ2 without the password?
Yes — resetting through recovery mode doesn't require your lock screen password, since it bypasses the login screen entirely. That said, Factory Reset Protection may still ask for your Google account credentials afterward as an anti-theft measure.
How do I format my Sony Xperia XZ2?
"Formatting" and "factory resetting" mean the same thing for the Sony Xperia XZ2 — both erase all data and restore default settings. Use whichever method above matches your situation.