Master Reset Instructions

CLICK ON YOUR RESPECTIVE DEVICES OPERATING SYSTEM

These instructions will help you master reset your phone, if you are unable to master reset your phone or you have a device that does not run on operating system then continue on below

Htc Vivid 4G PH3910 Hard Reset 

Master Reset Instructions

If you’re passing HTC Vivid on to someone else or HTC Vivid has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset).

Warning: Factory reset will permanently delete all your data and customized settings, and will remove any applications you’ve downloaded and installed. Be sure to back up any data and files you want to keep before you do a factory reset.

Performing a factory reset from settings

1. From the Home screen, press , and then tap Settings.
2. Tap Storage > Factory data reset.
3. Tap Reset phone, and then tap Erase everything.

Performing a factory reset using hardware buttons

If you can’t turn HTC Vivid on or access settings, you can still perform a factory reset by using the hardware buttons on HTC Vivid.

1. Remove the battery, wait for a few seconds, then reinsert the battery.
2. Press and hold the VOLUME DOWN button, and then briefly press the POWER button.
3. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.
4. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.

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