Hard Reset via Recovery — HTC U12+
Optimized for U12+ (Android 8.0 (Oreo), upgradable to Android 9.0 (Pie), Sense UI)
Factory Reset from Settings — HTC U12+
Optimized for U12+ (Android 8.0 (Oreo), upgradable to Android 9.0 (Pie), Sense UI)
Enter Recovery Mode — HTC U12+
Optimized for U12+ (Android 8.0 (Oreo), upgradable to Android 9.0 (Pie), Sense UI)
FRP Bypass (Google Lock) — HTC U12+
Optimized for U12+ (Android 8.0 (Oreo), upgradable to Android 9.0 (Pie), Sense UI)
Why reset your HTC U12+?
A hard reset on the HTC U12+ fixes boot loops, forgotten PINs and persistent lag. Using Volume Down + Power, you can access recovery mode and wipe the device back to factory condition. Always back up your data first, as a reset cannot be undone.
Frequently asked questions
Will a hard reset delete everything on my HTC U12+?
Yes. A hard reset (also called a factory reset) erases all apps, photos, messages, and accounts, returning the HTC U12+ to its out-of-box state. Back up anything you want to keep before starting.
Does resetting the HTC U12+ remove the SIM lock or carrier lock?
No. A hard or factory reset only clears data and settings — it doesn't remove a carrier/SIM lock, which is tied to the device's IMEI at the network level. You'd need to contact your carrier for an unlock.
How long does a factory reset take on the HTC U12+?
Typically a few minutes, though it can take longer on older or heavily used devices as more stored data has to be wiped.
Will I need my Google account password after resetting the HTC U12+?
Yes, if Factory Reset Protection (FRP) is enabled. Android (and HarmonyOS 2.x devices with Google services) will ask for the last signed-in Google account after a reset — make sure you know that password first.
Does my HTC U12+ have a hard reset button?
Not a single dedicated button — the HTC U12+ uses a button combination instead of one labeled "reset." See the Hard Reset section above for the exact keys to press.
How do I reset my HTC U12+?
Use the Hard Reset method above if your HTC U12+ is frozen or won't respond, or the Factory Reset method if the screen still works normally — both are covered step by step on this page.
What is recovery mode on my HTC U12+?
Recovery mode is a stripped-down menu outside the normal operating system, used to wipe data or apply updates when the HTC U12+ won't boot normally. See the Enter Recovery Mode section above for how to reach it on this device.