Hard Reset via Recovery — HTC One M9
Optimized for One M9 (Android 5.0 (Lollipop), upgradable to 7.0 (Nougat), Sense UI 7)
Factory Reset from Settings — HTC One M9
Optimized for One M9 (Android 5.0 (Lollipop), upgradable to 7.0 (Nougat), Sense UI 7)
Enter Recovery Mode — HTC One M9
Optimized for One M9 (Android 5.0 (Lollipop), upgradable to 7.0 (Nougat), Sense UI 7)
FRP Bypass (Google Lock) — HTC One M9
Optimized for One M9 (Android 5.0 (Lollipop), upgradable to 7.0 (Nougat), Sense UI 7)
Why reset your HTC One M9?
A hard reset on the HTC One M9 fixes boot loops, forgotten PINs and persistent lag. Using Volume Down + Power, you can access recovery mode and wipe the device back to factory condition. Always back up your data first, as a reset cannot be undone.
Frequently asked questions
Will a hard reset delete everything on my HTC One M9?
Yes. A hard reset (also called a factory reset) erases all apps, photos, messages, and accounts, returning the HTC One M9 to its out-of-box state. Back up anything you want to keep before starting.
Does resetting the HTC One M9 remove the SIM lock or carrier lock?
No. A hard or factory reset only clears data and settings — it doesn't remove a carrier/SIM lock, which is tied to the device's IMEI at the network level. You'd need to contact your carrier for an unlock.
How long does a factory reset take on the HTC One M9?
Typically a few minutes, though it can take longer on older or heavily used devices as more stored data has to be wiped.
Will I need my Google account password after resetting the HTC One M9?
Yes, if Factory Reset Protection (FRP) is enabled. Android (and HarmonyOS 2.x devices with Google services) will ask for the last signed-in Google account after a reset — make sure you know that password first.
What is recovery mode on my HTC One M9?
Recovery mode is a stripped-down menu outside the normal operating system, used to wipe data or apply updates when the HTC One M9 won't boot normally. See the Enter Recovery Mode section above for how to reach it on this device.
Can I factory reset my HTC One M9 without the password?
Yes — resetting through recovery mode doesn't require your lock screen password, since it bypasses the login screen entirely. That said, Factory Reset Protection may still ask for your Google account credentials afterward as an anti-theft measure.
How do I reset my HTC One M9?
Use the Hard Reset method above if your HTC One M9 is frozen or won't respond, or the Factory Reset method if the screen still works normally — both are covered step by step on this page.