Hard Reset via Recovery — HTC One E9+
Optimized for One E9+ (Android 5 (Lollipop), upgradable to 6 (Marshmallow), Sense UI 7)
Factory Reset from Settings — HTC One E9+
Optimized for One E9+ (Android 5 (Lollipop), upgradable to 6 (Marshmallow), Sense UI 7)
Enter Recovery Mode — HTC One E9+
Optimized for One E9+ (Android 5 (Lollipop), upgradable to 6 (Marshmallow), Sense UI 7)
FRP Bypass (Google Lock) — HTC One E9+
Optimized for One E9+ (Android 5 (Lollipop), upgradable to 6 (Marshmallow), Sense UI 7)
Why reset your HTC One E9+?
A hard reset on the HTC One E9+ fixes boot loops, forgotten PINs and persistent lag. Using Volume Down + Power, you can access recovery mode and wipe the device back to factory condition. Always back up your data first, as a reset cannot be undone.
Frequently asked questions
Will a hard reset delete everything on my HTC One E9+?
Yes. A hard reset (also called a factory reset) erases all apps, photos, messages, and accounts, returning the HTC One E9+ to its out-of-box state. Back up anything you want to keep before starting.
Does resetting the HTC One E9+ remove the SIM lock or carrier lock?
No. A hard or factory reset only clears data and settings — it doesn't remove a carrier/SIM lock, which is tied to the device's IMEI at the network level. You'd need to contact your carrier for an unlock.
How long does a factory reset take on the HTC One E9+?
Typically a few minutes, though it can take longer on older or heavily used devices as more stored data has to be wiped.
Will I need my Google account password after resetting the HTC One E9+?
Yes, if Factory Reset Protection (FRP) is enabled. Android (and HarmonyOS 2.x devices with Google services) will ask for the last signed-in Google account after a reset — make sure you know that password first.
How do I format my HTC One E9+?
"Formatting" and "factory resetting" mean the same thing for the HTC One E9+ — both erase all data and restore default settings. Use whichever method above matches your situation.
How do I reset my HTC One E9+?
Use the Hard Reset method above if your HTC One E9+ is frozen or won't respond, or the Factory Reset method if the screen still works normally — both are covered step by step on this page.
What is recovery mode on my HTC One E9+?
Recovery mode is a stripped-down menu outside the normal operating system, used to wipe data or apply updates when the HTC One E9+ won't boot normally. See the Enter Recovery Mode section above for how to reach it on this device.