H
HMD XR21
Reset & recovery guide · Phone · Android 12
Phone

HMD XR21 — Hard Reset, Factory Reset & Recovery Mode Guide

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Hard Reset via Recovery — HMD XR21

Optimized for XR21 (Android 12)

⚠️ A hard reset erases ALL data (apps, photos, accounts). Back up first.
1
Turn off your HMD XR21.
2
Press and hold Volume Up + Power until Recovery mode loads.
3
Use the Volume keys to select "Wipe data/factory reset".
4
Press Power, then confirm "Yes — delete all user data".
5
After the wipe, select "Reboot system now" — hard reset complete.
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Factory Reset from Settings — HMD XR21

Optimized for XR21 (Android 12)

⚠️ Permanently deletes personal data. Make sure backups are saved.
1
Open Settings on your HMD XR21.
2
Go to "System" then "Reset options".
3
Tap "Erase all data (factory reset)".
4
Confirm your screen lock.
5
Tap "Erase all data" to begin the factory reset.
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Enter Recovery Mode — HMD XR21

Optimized for XR21 (Android 12)

✅ Safe to enter — this does not erase any data.
1
Power off your HMD XR21.
2
Press and hold Volume Up + Power for 5–7 seconds.
3
Release when the Recovery Mode screen appears.
4
Use Volume buttons to navigate and Power to select.
5
To exit safely, select "Reboot system now" — no data is lost.
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FRP Bypass (Google Lock) — HMD XR21

Optimized for XR21 (Android 12)

For legal owners only. Do not use on lost or stolen devices.
1
⚠️ Legitimate owners only — you must own this HMD XR21.
2
On the Google verification screen, connect to Wi-Fi.
3
Tap "Forgot password?" and attempt recovery via email or phone.
4
Visit google.com/accounts/recovery from a computer.
5
After recovering access, sign in on your HMD XR21.
6
Complete device setup — FRP verification cleared.

Why reset your HMD XR21?

A hard reset on the HMD XR21 fixes boot loops, forgotten PINs and persistent lag. The method above will wipe the device back to factory condition. Always back up your data first, as a reset cannot be undone.

Frequently asked questions

Will a hard reset delete everything on my HMD XR21?

Yes. A hard reset (also called a factory reset) erases all apps, photos, messages, and accounts, returning the HMD XR21 to its out-of-box state. Back up anything you want to keep before starting.

Does resetting the HMD XR21 remove the SIM lock or carrier lock?

No. A hard or factory reset only clears data and settings — it doesn't remove a carrier/SIM lock, which is tied to the device's IMEI at the network level. You'd need to contact your carrier for an unlock.

How long does a factory reset take on the HMD XR21?

Typically a few minutes, though it can take longer on older or heavily used devices as more stored data has to be wiped.

Will I need my Google account password after resetting the HMD XR21?

Yes, if Factory Reset Protection (FRP) is enabled. Android (and HarmonyOS 2.x devices with Google services) will ask for the last signed-in Google account after a reset — make sure you know that password first.

Does my HMD XR21 have a hard reset button?

Not a single dedicated button — the HMD XR21 uses a button combination instead of one labeled "reset." See the Hard Reset section above for the exact keys to press.

Can I factory reset my HMD XR21 without the password?

Yes — resetting through recovery mode doesn't require your lock screen password, since it bypasses the login screen entirely. That said, Factory Reset Protection may still ask for your Google account credentials afterward as an anti-theft measure.

What is recovery mode on my HMD XR21?

Recovery mode is a stripped-down menu outside the normal operating system, used to wipe data or apply updates when the HMD XR21 won't boot normally. See the Enter Recovery Mode section above for how to reach it on this device.