Hard Reset via Recovery — HMD Key
Optimized for Key (Android 14 (Go edition))
Factory Reset from Settings — HMD Key
Optimized for Key (Android 14 (Go edition))
Enter Recovery Mode — HMD Key
Optimized for Key (Android 14 (Go edition))
FRP Bypass (Google Lock) — HMD Key
Optimized for Key (Android 14 (Go edition))
Why reset your HMD Key?
A hard reset on the HMD Key fixes boot loops, forgotten PINs and persistent lag. The method above will wipe the device back to factory condition. Always back up your data first, as a reset cannot be undone.
Frequently asked questions
Will a hard reset delete everything on my HMD Key?
Yes. A hard reset (also called a factory reset) erases all apps, photos, messages, and accounts, returning the HMD Key to its out-of-box state. Back up anything you want to keep before starting.
Does resetting the HMD Key remove the SIM lock or carrier lock?
No. A hard or factory reset only clears data and settings — it doesn't remove a carrier/SIM lock, which is tied to the device's IMEI at the network level. You'd need to contact your carrier for an unlock.
How long does a factory reset take on the HMD Key?
Typically a few minutes, though it can take longer on older or heavily used devices as more stored data has to be wiped.
Will I need my Google account password after resetting the HMD Key?
Yes, if Factory Reset Protection (FRP) is enabled. Android (and HarmonyOS 2.x devices with Google services) will ask for the last signed-in Google account after a reset — make sure you know that password first.
What is recovery mode on my HMD Key?
Recovery mode is a stripped-down menu outside the normal operating system, used to wipe data or apply updates when the HMD Key won't boot normally. See the Enter Recovery Mode section above for how to reach it on this device.
Can I factory reset my HMD Key without the password?
Yes — resetting through recovery mode doesn't require your lock screen password, since it bypasses the login screen entirely. That said, Factory Reset Protection may still ask for your Google account credentials afterward as an anti-theft measure.
How do I format my HMD Key?
"Formatting" and "factory resetting" mean the same thing for the HMD Key — both erase all data and restore default settings. Use whichever method above matches your situation.