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BlackBerry Bold Touch 9900
Reset & recovery guide · Phone · BlackBerry OS 7.0
Phone

BlackBerry Bold Touch 9900 — Hard Reset, Factory Reset & Recovery Mode Guide

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Factory Reset from Settings — BlackBerry Bold Touch 9900

Optimized for Bold Touch 9900 (BlackBerry OS 7.0)

⚠️ Permanently deletes personal data. Make sure backups are saved.
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Open the phone's menu and navigate to: Options > Security > Security Wipe.
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Confirm the reset. This erases all user data and restores BlackBerry Bold Touch 9900 to factory condition.
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Note: Touchscreen BB OS devices.
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Enter Recovery Mode — BlackBerry Bold Touch 9900

Optimized for Bold Touch 9900 (BlackBerry OS 7.0)

✅ Safe to enter — this does not erase any data.
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There's no standardized "recovery mode" screen on BlackBerry OS 7.0 the way there is on Android or iOS.
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Restarting or soft-resetting your BlackBerry Bold Touch 9900 (hold Power for 10+ seconds, or use the reset pinhole if your model has one) is the closest safe equivalent.
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For persistent issues, use the Factory Reset method above instead.
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Lock Screen / Reset Notes — BlackBerry Bold Touch 9900

Optimized for Bold Touch 9900 (BlackBerry OS 7.0)

For legal owners only. Do not use on lost or stolen devices.
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Factory Reset Protection (FRP) is a Google/Android security feature and doesn't apply to BlackBerry Bold Touch 9900 (BlackBerry OS 7.0).
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Most non-Android platforms don't lock the device to an account after a reset.
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If your BlackBerry Bold Touch 9900 does prompt for a security code after reset, check BlackBerry's support site for their specific unlock process.

Why reset your BlackBerry Bold Touch 9900?

A hard reset on the BlackBerry Bold Touch 9900 fixes boot loops, forgotten PINs and persistent lag. The method above will wipe the device back to factory condition. Always back up your data first, as a reset cannot be undone.

Frequently asked questions

Will a hard reset delete everything on my BlackBerry Bold Touch 9900?

Yes. A hard reset (also called a factory reset) erases all apps, photos, messages, and accounts, returning the BlackBerry Bold Touch 9900 to its out-of-box state. Back up anything you want to keep before starting.

Does resetting the BlackBerry Bold Touch 9900 remove the SIM lock or carrier lock?

No. A hard or factory reset only clears data and settings — it doesn't remove a carrier/SIM lock, which is tied to the device's IMEI at the network level. You'd need to contact your carrier for an unlock.

How long does a factory reset take on the BlackBerry Bold Touch 9900?

Typically a few minutes, though it can take longer on older or heavily used devices as more stored data has to be wiped.

Does the BlackBerry Bold Touch 9900 lock to an account after a reset?

Usually not — Factory Reset Protection (FRP) and Activation Lock are Android and iOS features. Most other platforms, including this device's, don't add an account lock after a reset.

Can I factory reset my BlackBerry Bold Touch 9900 without the password?

Yes — the reset methods above don't require your lock screen password, since they bypass the normal login screen entirely.

How do I format my BlackBerry Bold Touch 9900?

"Formatting" and "factory resetting" mean the same thing for the BlackBerry Bold Touch 9900 — both erase all data and restore default settings. Use whichever method above matches your situation.

How do I reset my BlackBerry Bold Touch 9900?

Use the Factory Reset method above — the BlackBerry Bold Touch 9900 doesn't have a separate hardware hard-reset combination, so this is the method that applies.