Hard Reset via Recovery — Allview X5 Soul
Optimized for X5 Soul (Android 8.1 (Oreo))
Factory Reset from Settings — Allview X5 Soul
Optimized for X5 Soul (Android 8.1 (Oreo))
Enter Recovery Mode — Allview X5 Soul
Optimized for X5 Soul (Android 8.1 (Oreo))
FRP Bypass (Google Lock) — Allview X5 Soul
Optimized for X5 Soul (Android 8.1 (Oreo))
Why reset your Allview X5 Soul?
A hard reset on the Allview X5 Soul fixes boot loops, forgotten PINs and persistent lag. The method above will wipe the device back to factory condition. Always back up your data first, as a reset cannot be undone.
Frequently asked questions
Will a hard reset delete everything on my Allview X5 Soul?
Yes. A hard reset (also called a factory reset) erases all apps, photos, messages, and accounts, returning the Allview X5 Soul to its out-of-box state. Back up anything you want to keep before starting.
Does resetting the Allview X5 Soul remove the SIM lock or carrier lock?
No. A hard or factory reset only clears data and settings — it doesn't remove a carrier/SIM lock, which is tied to the device's IMEI at the network level. You'd need to contact your carrier for an unlock.
How long does a factory reset take on the Allview X5 Soul?
Typically a few minutes, though it can take longer on older or heavily used devices as more stored data has to be wiped.
Will I need my Google account password after resetting the Allview X5 Soul?
Yes, if Factory Reset Protection (FRP) is enabled. Android (and HarmonyOS 2.x devices with Google services) will ask for the last signed-in Google account after a reset — make sure you know that password first.
Can I factory reset my Allview X5 Soul without the password?
Yes — resetting through recovery mode doesn't require your lock screen password, since it bypasses the login screen entirely. That said, Factory Reset Protection may still ask for your Google account credentials afterward as an anti-theft measure.
How do I format my Allview X5 Soul?
"Formatting" and "factory resetting" mean the same thing for the Allview X5 Soul — both erase all data and restore default settings. Use whichever method above matches your situation.
How do I reset my Allview X5 Soul?
Use the Hard Reset method above if your Allview X5 Soul is frozen or won't respond, or the Factory Reset method if the screen still works normally — both are covered step by step on this page.